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Customer Satisfaction Survey

Example: meeting, inspection, incident, assistance
It was resolved immediately.Less than a day.1-2 days3-5 daysmore than 5 daysthe issue is still unresolved
From the time you first spoke to the representative, how long did it take to resolve the issue?
Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeNA
Eager to help
Knowledgeable
Polite
Spoke clearly
Understood my issue
Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
Overall, how satisfied were you with customer service?
1234The issue is still unresolved.
How many calls to EHS did you have to make before the issue was resolved?
Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
Overall, how satisfied were you with customer service?